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values time

Less Time – More Profits

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Today’s car shoppers have already done their homework, so starting them out at Point A is a waste of time. BY GRANT CARDONE Time is...
Management-Driven Leadership

Management-Driven Leadership

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If you want to develop a winning team, spend the time and effort coaching and training them. BY JOE VERDE “It’s better to have one...
Customer Service Health

It’s Time For a Customer Service Health Checkup

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Now is the time to let the past go, focus on what you can control and create an exceptional 2015 for your staff and...
Selling in the zone

Selling in the zone

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BY CHRIS SARANCENO Recently, I came across some old notes I took at a Half-A-Car training meeting about 12 years ago. The notes were centered...
Sell More

Easy Ways To Sell More (Even If You’re Too Busy)

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The river of gold is still flowing. Don’t wait until it dries up to get serious. BY JOE VERDE I talked to a dealer the other...
Retention

REAL Success – R is For Retention

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If you want to increase customer retention in your dealership, focus on communicating with them to form a connection. BY BRENDA STANG Customers don’t care...
Digital Storefront

Is a Digital Storefront Right for Your Dealership?

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Creating a digital storefront could give you the competitive edge you need in today’s market. BY MARK RIKESS AutoNation recently announced the creation of its...