Tag: magazine-leadership
5 Things Every Leader Must Do
Leadership seems to be a popular buzzword these days. However, in order to create a true culture where leadership is modeled, expected and lived...
Management Alignment Onboarding Success Process That Works
The "Secret Service" Strategy
By Michael Roppo
The following information is all about delivering a Truly Outstanding Service by Streamlining a Management Alignment Onboarding (MAO) Process...
Onboarding A-Players Should be Your First Priortity
With all the industry guru’s out there, which by the way I find some of them to be very knowledgeable, influential, encouraging and motivational,...
Competition Between Departments is Great but Don’t Let it Become a...
Dealers must employ specific tactics to foster a culture defined by skin in the other manager’s game. I am betting you have experienced this pain...
Don’t Hear Vendor Presentations On Short Notice; Restrict Them To Specific...
Solicitations can overrun a dealership’s management if you don’t funnel them to 1 to 2 days each month. BY DAVID LEWIS
Anyone who operates a...
Halting Sales Rep Turnover Begins With Fostering A Growth Environment
Pursue six attributes for your dealership that make salespeople feel challenged and affirmed. BY CHRIS ROLLINS
Staff retention has been a major headache for auto...
Create An Annual Training Calendar To Plan, Manage And Track Your...
Development of a calendar for 2016 should be starting within a few weeks.
BY TOM KUKLA
It’s Sept. 1, your first day on the job as...
Potential Future Managers Won’t Just Tumble Into Your Dealership’s Pipeline
Implement a process to tap new leaders, whether based on gut feel or quantifiable criteria. BY KIRK MANZO
Why can some new leaders effectively transition...
Evaluate A Vendor For Any Kind Of Training
Needs assessment/evaluation/selection is the roadmap to smart hires and weeding out vendors that don’t fit.
BY TOM KUKLA
Your dealership has enjoyed solid growth over the...
Stop Regarding Fourth Quarter Automotive As Hibernation Time
Dealers who start planning now for aggressive promotion actually can grab big business late in the year. BY JEFF COWAN
It seems as though you...
