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Are you winning the loyalty battle? | How Good Managers Give...

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On today's CBT Newscast for Friday, June 9th, 2017: Are you winning the loyalty battle? It's a competitive market out there... One that we haven't seen...

Up Your Game on Facebook

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Up your game on the 800-pound gorilla today, Facebook.  Mark suggests posting about stuff other than auto-related topics. This will allow customers to relate...

Building Loyalty Among Customers

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Building Loyalty Among Customers Most Porsche owners baby their cars. Dealer Ray Ciccolo decided to appeal to that protective instinct. Service customers at Ciccolo’s Porsche Norwell...

CBT News – August 17, 2016

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CBT News August 17, 2016 6 Ways to have a better work life balance Joe Orr discusses "The Dealership Process"  Building Loyalty Among Customers ...

CBT News – September 4, 2015

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On today's show: Mike Esposito, President and CEO of Auto/Mate, explains why CSI scores have nothing to do with loyalty David Greene, VP of...