Tag: loyal customers
5 areas where dealers can communicate better with customers
About 90% of loyal dealership clients are still going to consider another brand when the time comes to get a new vehicle. Even if...
The best practices for car dealers to spotlight in preparation for...
The new year is approaching, yet many car dealers are still dealing with the effects of the COVID-19 pandemic. Today on Inside Automotive, we’re...
US auto consumers demonstrate lowest brand loyalty in six years
New car buyers in the United States have had wandering eyes this year. Among those shopping for a new vehicle, brand loyalty dropped to...
More car buyers are purchasing vehicles out of state – how...
Reduced inventories are now the norm for dealerships, both for new and used vehicles. A recent study by Cars.com identified that almost 10% of...
How to Maintain a Close Relationship with Loyal Customers
In today's Tip of the Day, David Kain gives you some tips on how to maintain a close relationship with loyal customers.
VIDEO TRANSCRIPT:
Hello. I'm...
Retaining Loyal Customers
More than 80% of dissatisfied service customers state that they would’ve come back to the dealership for service if someone would’ve paid attention to...
