Tag: live chat

If you’ve been browsing almost any industry online in the past few years, you’ve encountered live chat widgets. They typically pop up in the...

ATLANTA, Feb. 28, 2019 -- LivePerson Automotive and Cox Automotive announced today that consumers using Cox Automotive Digital Retailing applications will now be able...

On today's episode of Kain & Company, David Kain discusses the differences between communicating through digital chat and communicating in person through live chat.

Denise Chudy, General Manager of Contact At Once!, joins Jim Fitzpatrick at The NADA Show to talk about how the team at Contact at...

 With the variety of ways to connect with customers, on a multitude of platforms, data is showing a strong pull to the growing appeal...

On today's show: Is tech so confusing, customers are getting turned off by vehicles that have it? We’ll tell you what J.D Power found...

On today's show: Todd Smith, former Dealer Principal and now CEO of ActivEngage explains if the live chat process you’re using hurts your team more...