Tag: leadership
How to manage high-performing, but toxic employees in fixed operations
In the dynamic world of automotive dealership fixed operations, the pursuit of excellence is paramount. Dealerships rely on a dedicated team of technicians, service...
How a digital leaderboard can drive performance at your dealership
From sales to fixed-ops, dealership teams are ill-prepared for today's rapidly evolving automotive landscape. As was apparent throughout last year, prices are falling, competition...
Stop commanding and start communicating: 6 benefits of collaborative leadership
The success of a business depends heavily on its people, including everyone from entry-level employees to top executives. Everyone plays a role, and therefore...
3 reasons why it’s important to cross train sales & F&I
Cross training in any business setting is always looked at as an important part of helping the entire team not only understand more about...
Lead the pack: Why emotional intelligence is the key to automotive...
Emotional intelligence, also referred to as emotional quotient or simply EQ, is important in any workplace but especially comes in handy at a car...
Conquering your self-doubt: how to get out of your own way
Running a successful auto dealership requires a mix of business acumen, passion, and dedication. Despite having these traits, self-doubt can still creep in and...
5 ways to knock down silos and build bridges across dealership...
If there is one thing I have learned in my 20+ years working in auto dealerships, it is that an auto dealership, at the...
What is timeboxing? Decoding Elon Musk’s famous time management technique
There is no doubt billionaire Elon Musk is a very busy entrepreneur seeing as he now owns five companies including Tesla, SpaceX, Twitter (now...
Leading employees through times of change — Scott Mautz
Initiating change can be challenging for everyone, but, as leaders, business owners can find it even more difficult to guide their employees throughout developments...
Fixing the disconnect between dealers and fixed ops with inclusion
Chris Schaubert, the Founder of Fixed Ops Solutions, joins Inside Automotive for another discussion on service department excellence. On this episode, Schaubert and host Jim Fitzpatrick...
