Tag: leaders
Why management training can make or break your car dealership –...
On today’s show, we’re pleased to welcome back David Lewis, President and CEO of David Lewis and Associates, and also the host of CBT’s...
How to sell change to upper management
Change is never easy, but businesses must evolve to stay relevant. Bob Iger, ex-CEO of Disney mentioned this in his autobiography; Ride of a Lifetime, “Now more than...
How inspirational leadership can work at your dealership
How do you lead in a crisis? How do you ensure your team continues to function and thrive during times of uncertainty? Dealership managers—and...
Finding true north as a leader – What’s your declination?
“North on a map is easy to find (it’s at the top). In most locations in the real world, though, magnetic north (where your...
Could Your Dealership Use a Culture Tune-Up to be More Effective?
The type of culture your organization demonstrates every day - behaviors, actions, decisions - has an impact on employee motivation, customer satisfaction, productivity, performance,...
How to Fix the Critical Errors that Are Preventing Your Dealership...
Do you watch business-based reality TV shows? I love these shows not only for the excitement and entertainment, but for all the parallel messages...
Grow Your Service Sales Business by Having a Strong Q1 and...
What can we do to finish out this quarter and the entire year off strong?
By this time in the year most dealer leaders, managers...
5 Strategies That Will Turn Your Employees Into Leaders
My boss once told me that managers should always have an exit strategy. Because if (fingers crossed) you receive a promotion or new position, you’ll need...
Creating the Best Customer Experience | 5 Ways Leaders Strengthen And...
On today's CBT Newscast for Wednesday, May 31, 2017:
Elise Kephart: Creating the Best Experience for Customers
Joe sits down with leads/follow-up expert Elise Kephart as...
CBT News – July 8, 2016
CBT News - July 8, 2016
On this week's show
Steve Munyan shared how he stops employee turnover
6 things effective leaders do to inspire...
