Tag: lead follow up

Much of the success in car sales stems from the ‘follow up’ with customers, but that process gets overlooked far too often. Today on...

For most of the dealers I encounter, leads from website trade-in tools are almost an afterthought. There is a belief, for example, that it...

Here is what's called a conundrum: someone calls your dealership or submits a lead on your dealership's website or a third-party auto shopping website....

On today's CBT Newscast for Friday, July 28th, 2017: What a mystery shopping study reveals about dealership processes Joe talks to Steve Finlay about a recent...