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products

Knowing Your Products Inside and Out

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 If you want to sell more products, you have to be knowledgable of the product. On today's Tip of the Day, Becky Chernek explains...
OEM

How Well Do Your Employees Know Your Dealership’s OEM?

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Working in a dealership requires dedication and commitment. Whether a GM, a salesperson, or even a lot technician, the day-to-day objectives of each position...
Straight Talk

Do you know it all?

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Unless you've sold a car to everyone in your town, there's always a new customer to meet or a new approach to the business...
customer service

5 Ways To Improve Your Customer Service

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The pace of technology is ever-quickening. Feel like your business is struggling to keep up? We do - It’s no secret that the online...