Tag: Kain & Co
The Digital Success Guide
On this week's episode of Kain & Co., David Kain talks about one of the tools that he's been iterating at his clients' dealerships...
Live Chat vs. Digital Chat
On today's episode of Kain & Company, David Kain discusses the differences between communicating through digital chat and communicating in person through live chat.
Co-Navigating With Your Customers
On this week's episode of Kain & Company, David talks about how co-navigating can help build trust and clarity with your customers.
Should I Email or Call First?
On today’s episode of Kain and Co., David Kain answers questions sent in by viewers, including: "How important is response time?" "Should I email...
What’s the Real Secret to Success?
"The speed of the boss is the speed of the team." On today's episode of Kain & Co., David goes over this quote and...
How to Prepare for First Email Engagement
When you email customers, it's important to grab their attention right away. This could be the difference between selling a car and losing a...
Building Transparency with the Customer
On this week's Kain & Co., David goes over some phrases to use in your sales pitch that improve your transparency and allow the...
Opening the Call: What to say to make a good first...
"The better you are prepared before reaching out to your customer, the better the conversation will be."
Opening the call is much like your first...
What Sets Your BDC Apart From the Competition?
On this week's episode of Kain & Co., David Kain talks to Emily Lindau of Johnson Motors & Ford in Wisconsin about what their...
Simplifying the Car Buying Process for Your Customers
On this week's episode of Kain & Co., David Kain invites James Tom, Senior Vice President for Hearst Auto, to discuss how Hearst Auto...
