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loyalty marketing program

Making the Commitment to Provide a Top-Tier Customer Experience

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On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the necessary changes to the customer experience brought...
loyalty marketing program

Combining Artificial and Human Intelligence to Maximize Dealership Results

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On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the role that AI has to play in...
loyalty marketing program

Building a Culture Around Your Dealership’s Digital Retailing Process

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On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your...
loyalty marketing program

Are Your BDC Employees Using the Right Language During this Crisis?

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On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during...
appointments

The Importance of Confirming Appointments

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On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...
dealership's website

How to Improve Your Dealership’s Website Productivity

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On this week's episode of Kain & Co., David Kain, president of Kain Automotive, discusses how to make your dealership's website an easy-to-use and...
language

Altering the Language Being Used in Your Dealership

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On this week's episode of Kain & Co., David Kain talks about the use of outdated language in the dealership and how customers may...
David Kain

Applying Your Core BDC Strategies to the Entire Dealership – David...

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In an increasingly digital world, it’s time to refresh old standards and set higher expectations for your dealership. If you’re brainstorming new models for...
database

Creating a Personal Database as a Salesperson

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 On this week's episode of Kain & Co., David Kain talks about personal business development and how creating your own database of customer information...
video

Creating a Video Culture at Your Dealership

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 On this week's episode of Kain & Co., David Kain of Kain Automotive talks about how you can engage with your customers by using...