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Joseph Michelli

Increase Consumer Loyalty at Your Dealership with These 4 Customer Experience...

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On today’s show, we welcome back Joseph Michelli, customer service expert and New York Times best-selling author, to discuss how your dealership can develop a...
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4 Customer Experience Strategies to Increase Consumer Loyalty at your Dealership...

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Today on CBTNews.com - Wednesday, February 27th, 2019: Increase Consumer Loyalty at Your Dealership with These 4 Customer Experience Strategies - Joseph Michelli, NYT Best-Selling...
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Improve Your Employees Experiences to Enhance Your Dealership’s Success | Used...

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Today on CBTNews.com - Wednesday, August 8th, 2018: Improve Your Employees Experiences to Enhance Your Dealership's Success - Joseph Michelli, NYTimes Best Selling Author Internationally recognized...
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How To Enhance Your Employees Experiences to Promote Success | Manheim...

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Today on CBTNews.com - Tuesday, June 26th, 2018: How To Enhance Your Employees Experiences to Promote Success - Joseph Michelli Internationally recognized speaker, author, consultant, and...
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Does Your Dealership Experience Meet Your Customer’s Expectations? | Daimler Profit...

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Today on CBTNews.com - Friday, June 22nd, 2018: Does Your Dealership Experience Meet Your Customer's Expectations? - Joseph Michelli, NYTimes Best Seller Our guest today on...
Joseph Michelli

Does Your Dealership Experience Meet Your Customer’s Expectations? – Joseph Michelli,...

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Our guest today on the CBT Automotive Network is an expert when it comes to instilling the knowledge and power your business, managers, and...
Joseph Michelli

CBT News – December 18, 2015

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On today's show: Marc Fields, CEO of Ford, gives us his thoughts about sales for the Auto Industry for 2016. Joseph Michelli, author of numerous...