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Joseph Michelli

CBT Automotive Newscast for January 16, 2020

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Today on CBTNews.com - Thursday, January 16th, 2020: New York Times Best-Selling Author Joseph Michelli On Airbnb's 5 Leadership Lessons On today's show, we’re pleased to...
newscast

Week In Review: How to Recruit Top Talent for Your Sales...

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CBT News Week In Review for Friday, November 1st, 2019: How to Recruit Top Talent for Your Sales Team - Mark Tewart Every dealer knows that...
Joseph Michelli

5 Leadership Lessons to Apply at Your Dealership – Joseph Michelli,...

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Today on CBTNews.com - Thursday, October 31st, 2019: 5 Leadership Lessons to Apply at Your Dealership - Joseph Michelli, 'The Airbnb Way' On today's show, we’re...
newscast

Week in Review: Isabelle Helms Discusses the Latest Recruiting Trends For...

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 CBT News Week In Review for Friday, August 16th, 2019: Cox Automotive's Isabelle Helms Discusses the Latest Recruiting Trends For Dealers Attracting the top talent is...
memorable customer moments

Train Your Staff to Deliver Memorable Customer Moments with These Tips...

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 There are many factors that go into providing your clients with an excellent customer experience. We all know the big ones, product quality, convenience,...
newscast

Train Your Staff to Deliver Memorable Customer Moments with These Tips...

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 Today on CBTNews.com - Wednesday, August 14th, 2019: Train Your Staff to Deliver Memorable Customer Moments with These Tips from Joseph Michelli, Author of 'Driven...
newscast

Week In Review: Avoid These 5 Outdated Practices to Gain Your...

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CBT News Week In Review for Friday, May 17th, 2019: Avoid These 5 Outdated Practices to Gain Your Customer's Trust - Joseph Michelli, NYT Best-Selling...
Joseph Michelli

Avoid These 5 Outdated Practices to Gain Your Customer’s Trust –...

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Every dealer knows that providing clients with an excellent customer experience is the easiest and fastest way to win their loyalty. And while there...
newscast

Avoid These 5 Outdated Practices to Gain Your Customer’s Trust –...

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Today on CBTNews.com - Monday, May 13th, 2019: Avoid These 5 Outdated Practices to Gain Your Customer's Trust - Joseph Michelli, NYT Best-Selling Author Every dealer...
newscast

Week In Review: How Your Sales Department Can Dramatically Increase Closing...

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CBT News Week In Review for Friday, March 1st, 2019:  How Your Sales Department Can Dramatically Increase Closing Percentages - Brian Finnegan, Advanced Dealer Concepts Dealers...