TagsJohn fairchild

john fairchild

Management & Leadership

How to successfully cater to younger employees

CBT News - January 9, 2018

Daily Newscast

How to successfully cater to younger employees | Will automakers push incentives on faster-selling, higher-margin vehicles? | What customers want in a dream car

CBT News - January 9, 2018

Sales & Marketing

Prioritized estimating in fixed-ops will streamline processes, increase revenue and build trust

CBT News - March 23, 2017

Fixed-Ops

John Fairchild: How to have a successful Service Drive process

CBT News - March 14, 2017

Sales & Marketing

3 Essentials for Service Department Retail Process Success

John Fairchild - February 8, 2017

Articles

Taking your Service Department’s Health

John Fairchild - November 23, 2016

Sales & Marketing

Connecting With Your Customers

John Fairchild - June 30, 2016

Sales & Marketing

Key measures ensure Service Department Retail Health

John Fairchild - April 28, 2016

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Latest Articles

Frank Eckert on how dealers can boost service drive revenue with transparency, speed, and AI

Get faster approvals, build customer trust with effective video MPIs

Weekly roundup: Waymo recalls software after school-bus incidents, Stellantis brings Fiat Topolino to US, Fed cuts rates again

Used-vehicle inventory hits new 2025 high as December begins

Tesla sales slump 23% in November as Standard EV demand underperforms