Tag: Jim Radogna

The Benefits of a Compliance Audit By Jim Radogna There’s something about selling that can drive even the sane to insane lengths to do a deal. Take the...

Dealership Defensive Game Plan By: Jim Radogna In many dealerships, the thought of putting together a compliance program is similar to contemplating a diet and exercise...

You probably heard about this...recently, five dealership employees were arrested and now face federal charges of conspiracy, bank fraud, wire fraud, and aggravated identity-theft....

It’s not Just What Not to Do — but WHAT to Do By: Jim Radogna News broke recently about five dealership employees that were arrested and...

Selling vehicles for a living can certainly be a fun job...but sometimes, one little thing you might say or do can turn into a...

KEEPING IT REAL — AND LEGAL By: Jim Radogna Unfair and Deceptive Acts and Practices statutes (UDAP) cover virtually every aspect of a dealer’s sales, finance...

Taking an ethical approach may seem hard but has long-term benefits By Jim Radogna Ethics and compliance are different from each other, but both are vitally important...

From Carla in Defiance, Ohio: What is an effective way to evaluate a prospective employee about how good he or she is with inbound calls? Mike...