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2023 dealerships

What must auto dealerships focus on this coming year? — Tyson...

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After a challenging and disappointing year, dealerships are anxious to know what's in store for retail auto in 2023. Consumer research firm J.D. Power...
marketing

Advertising your dealership to attract new hires – Glenn Pasch |...

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On this episode of Inside Automotive, Jim Fitzpatrick speaks to Glenn Pasch, CEO of PCG Digital and automotive marketing expert. They discuss topics like...
diversity

Why the automotive industry needs to continuing having productive conversations around...

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Welcome back to Diversity in Automotive, brought to you by TrueCar and CarNow. In the finale episode of this amazing series, host Cory Mosley...
active delivery

The Active Delivery Process

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On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is once again joined by guest host Michael Roppo, President of Automotive Management Resources....
service technicians

Taking Care of Your Service Technicians

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On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive...
servicesales requests

Additional Service Sales Requests

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On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is joined by guest host Michael Roppo, President of Automotive Domain Results. The two discuss...
service appointment

How to Maximize the Service Appointment Process and Retain More Customers

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On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resources, to discuss how...
week in review

CBT News Week In Review: December 13, 2019

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CBT News Week In Review for Friday, December 13th, 2019: What November Sales Numbers Indicate for the Close of 2019 Here to give us an overview...
selling points

7 Customer Contact Selling Points

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On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick sits down with guest host Michael Roppo, President of Automotive Domain Results, to go...
lighthouse award

Glenn Pasch Announces Jim and Bridget Fitzpatrick as 2019 Lighthouse Award...

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EATONTOWN, N.J. January 14, 2019 - The only award announced prior to the Automotive Website Awards, Jim and Bridget Fitzpatrick of CBT Automotive Network...