Tag: Jeff Cowan

Understanding your role in the dealership and how it contributes to the success of the entire operation leads to satisfied customers, higher profits and...

Don’t let myths about writing service keep your fixed operations from achieving great success. BY JEFF COWAN You may remember from my article last month,...

On today's show: - Regal Nissan GM Bo Scott shares his insight into the automotive industry - Daily-Tune up from Jeff Cowan on the importance of...

On today's show: - Jeff Cowan discusses the mentality needed to hire and retain a winning service team - Daily Tune-up with Joe Verde on sounding...

Just before the NADA convention, the Third Annual "Best Training Day Ever" took place in San Francisco that brought together hundreds of industry professionals...