Tag: JD Power

In the latest J.D. Power Customer Service Index study, buyers again reported declining satisfaction, the first year-over-year drop since 1995. The negative trend in the...

The 2023 U.S. electric vehicle experience ownership survey by J.D. Power revealed that, surprisingly, Tesla did not top the list for the best EV...

TROY, Mich. 9 Jan. 2023 — As auto manufacturer websites become increasingly important to shoppers, overall satisfaction for manufacturer websites is also growing, up...

Through the end of the year and into 2023, marketing teams must work effectively with dealers to maintain customer engagement. Colin Carrasquillo, the digital...

At the start of the week, CBT News was on-site at the 2021 Automotive Analytics & Attribution Summit, to explore the latest innovations in...

In the third quarter, as record sales and consumer spending declined, we talked to Tyson Jominy, Vice President of Data and Analytics at J.D....

New vehicle sales are expected to slide well into the double digits when October’s sales are reported, according to J.D. Power and LMC Automotive....

Stellantis brands received accolades with their Ram and Dodge brands taking first and second spots in the 2021 US Initial Quality Study by J.D....

Last Thursday, JD Power and LMC Automotive released their projections for August 2021. Their joint assessment showed that sales are likely to see a...

As June brings the first half of a historic 2021 to a close, the forecast for the month’s end remains largely positive. JD Power...