Tag: JD Power
Car owner satisfaction declines for second year in J.D. Power study
Car owner satisfaction declined for the second year in a row, according to the J.D. Power Automotive Performance, Execution and Layout (APEAL) Study.
It is...
Where does the new car market stand today? — Tyson Jominy...
On this edition of CBT Now, Jim Fitzpatrick speaks with Tyson Jominy, the Vice President of Data and Analytics at J.D. Power, about the...
Consumers rank OEM electric vehicle apps low in J.D. Power study
A new J.D. Power report indicates that electric vehicle drivers have grown increasingly frustrated over OEM-created apps, which they often rely on for a...
Wholesale used car prices decline 5% year-over-year in April
Wholesale used car prices declined for the first time this year. According to April's latest Manheim Used Vehicle Value Index, prices decreased 3% from...
Car owners less satisfied with aftermarket service providers
The J.D. Power 2023 U.S. Aftermarket Service Index (ASI) Study revealed that overall satisfaction declined year over year in the study’s three segments: quick...
Rising premiums lead to record carrier switching in the auto insurance...
The nation's auto insurers are caught in a cycle of escalating premiums, high inflation, and an increase in defection, J.D. Power's 2023 U.S. Insurance Shopping...
How far into 2023 will used car prices stay inflated? —...
As used car prices remain well above industry norms, more and more dealers are asking how long the trend will last. On this episode...
J.D. Power finds brand loyalty a top priority in leasing market
Recent data from Cox Automotive reveals that the average transaction price of a new vehicle in the U.S. in February was $48,763, around $12,000...
Consumers spend record-breaking amount on new vehicles in Q1
According to a joint prediction from J.D. Power and LMC Automotive, total new vehicle sales for March 2023, including retail and non-retail transactions, are...
J.D. Power study shows EV home charging experience impacted by rising...
According to J.D. Power's 2023 U.S. Electric Vehicle Experience Home Charging Study released on March 16, 2023, the growing EV market has experienced rising...
