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initial quality

J.D. Power’s 2020 Initial Quality Study Gives Insight into Customers’ Perceptions

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The global leader in automotive insights, J.D. Power, has released the results of their 2020 Initial Quality Survey. The study has identified both Dodge...
J.D. Power

J.D. Power’s Larry Dixon Examines Used-Car Market Performance as We Near...

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On today’s show, we’re pleased to welcome back Larry Dixon, Senior Director of Valuation Services at J.D. Power, who was recently featured in the...
Tyson Jominy

How US Auto Sales Have Been Affected by COVID-19 – Tyson...

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Today on CBTNews.com for Wednesday, May 27th, 2020: How US Auto Sales Have Been Affected by COVID-19 - Tyson Jominy, J.D. Power On today's show, we...
auto industry

J.D. Power: Coronavirus Pandemic Detriments May Not be as Bad as...

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There is no doubt that the coronavirus pandemic has shaken most industries worldwide and caused many to wonder if the U.S. economy can make...
customer satisfaction

Customer Satisfaction Increases but Detriments Expected Due to COVID-19

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Earlier this month, J.D. Power released its 2020 Customer Service Index (CSI) Study, which found that customer satisfaction has risen for the fifth year...
Used-Car Market

CBT Automotive Newscast for March 23, 2020

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Today on CBTNews.com - Monday, March 23rd, 2020: How the Coronavirus Outbreak is Affecting Wholesale Business and the Used-Car Market – Jonathan Banks, J.D. Power With...
Jonathan Banks

How the Coronavirus Outbreak is Affecting Wholesale Business and the Used-Car...

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With many businesses temporarily closing their doors in an effort to practice “social distancing” during the Coronavirus outbreak, many dealerships remain uncertain about what...
auction volume

CBT Automotive Newscast for November 14, 2019

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Today on CBTNews.com - Thursday, November 14th, 2019: Inventory and Auction Volume: The Latest from J.D. Power's Larry Dixon On today's edition of CBT News, we...
sales satisfaction

Takeaways from J.D. Power’s 2019 U.S. Sales Satisfaction Index Study

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J.D. Power just released its annual Sales Satisfaction Index (SSI) Study, and once again, Porsche has topped the list in sales satisfaction for a...
auction volume

Inventory and Auction Volume: The Latest from J.D. Power’s Larry Dixon

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On today's edition of CBT News, we speak to Larry Dixon, Senior Director of valuation services at J.D. Power. Larry gives us an update...