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J.D. Power's 2025 Vehicle Dependability Study shows increased problems, especially with software and new models.

J.D. Power study reveals 15-year high in vehicle problems

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A dependable vehicle is crucial for most American citizens, as the nation's infrastructure remains highly vehicle-dependent. The recent J.D. Power 2025 U.S. Vehicle Dependability...
The latest data from J.D. Power and GlobalData project that new-vehicle sales will rise by 4.4% year-over-year in January.

New-vehicles sales expected to soar in 2025

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According to the latest data from J.D. Power and GlobalData, new-vehicle sales–including both retail and non-retail– for January 2025 are projected to rise to...
2025 J.D. Power Auto Summit with Doug Betts

What dealers can expect at the 2025 J.D. Power Auto Summit...

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Every year, the biggest names in retail automotive gather at the J.D. Power Auto Summit to share their expertise, unveil forecasts, and talk about...
Hyundai and Kia posted record sales in August, driven by robust demand for crossovers and hybrids, making it one of the strongest months.

Hyundai and Kia achieve record August sales driven by robust demand...

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Hyundai and Kia posted record sales in August, driven by robust demand for crossovers and hybrids, making it one of the industry's strongest months...
According to an analysis conducted by J.D. Power, EVs cost less to own than gas-powered cars over five years in nearly every U.S. state

EVs prove cheaper to own than gas cars over five years...

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Consumers worry about the high price of electric vehicles (EVs), but EVs cost less to own than similar gas-powered cars over five years in...
According to a report, a financial advisor is assisting Thoma Bravo in assessing interest in J.D. Power as it considers selling the company.

Thoma Bravo considers selling J.D. Power in $8 Billion deal

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According to a February 20 Bloomberg News report, a financial advisor is assisting Thoma Bravo LLC in assessing interest in the consumer information firm...

J.D. Power study shows EVs face more wear and tear than...

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A recent J.D. Power study has highlighted a growing issue in the auto industry. Vehicles are becoming less reliable after three years of ownership. The...
Digital channel users score higher in satisfaction, Net Promoter Scores, and lower service costs, according to J.D. Power study.

Digital engagement is crucial for customer satisfaction and cost savings

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Digital channels have emerged as the most efficient and effective way for auto lenders to maintain or grow their profitability despite the current macroeconomic...
Drivers are starting to encounter more issues with electric vehicles than they do with ICE vehicles, as traditional OEMs compete with Tesla.

Electric vehicles scores drop as OEMs compete with Tesla tech

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Drivers are starting to encounter more technology issues with electric vehicles than they do with ICE vehicles, as traditional OEMs contend with disruptive brands...

Dealerships embrace AI for loans, yet crave in-person sales impact

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Auto lending is a process that is becoming more automated, and dealership finance teams are generally in favor of using new technologies like AI...