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CBT News – December 28, 2015

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On today's show: Is tech so confusing, customers are getting turned off by vehicles that have it? We’ll tell you what J.D Power found...
Todd Smith

CBT News – December 21, 2015

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On today's show: Todd Smith, former Dealer Principal and now CEO of ActivEngage explains if the live chat process you’re using hurts your team more...

CBT News – November 20, 2015

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On today's show: Steve Cannon, Mercedes-Benz CEO, on what it takes to change company culture with 26,000 employees Dan Mondello, Co-founder of DealerTeamwork on...

CBT News – November 16, 2015

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On today's show: Steve Cannon on what it takes to change company culture with 26,000 employees How will higher interest rates impact the auto industry? ...