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digital marketing

The Hardest Role to Hire and Retain: Why You Need a...

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One of the hardest positions to hire for, train and keep in an automotive dealership is a digital marketing manager. Owners spend thousands and,...
dealership team

Strengthening Your Dealership Team

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The word ‘team’ brings out a reaction from people. Most people would be thrilled to play on their favorite NFL or baseball team, become...
Paul Cummings

5 Characteristics to look for when hiring

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In this interview, CBT News' CEO Jim Fitzpatrick chats live with Author and Speaker, Paul Cummings from the kick-off of his book tour for...
newscast

Paul Cummings on how to recruit the right people for your...

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On today's CBT Newscast for Thursday, October 5th, 2017: Paul Cummings on how to recruit the right people for your dealership We've all heard the phrase...
women

Want to keep more female employees? Give them a work/life balance

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A work/life balance is something we all want. For women who want to work at a dealership, that means something different. Lisa Copeland found...
recruitment

Does dealership recruitment need to improve?

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Norma Benavides, a manager trainee at Rockwall Ford in Texas, was highly recruited by several auto groups before and after her graduation from Northwood...
hiring

5 things to look for when hiring

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One time an SVP of Staffing for a large Silicon Valley corporation sat next to me on a discussion panel. When the moderator asked the SVP...
employees

5 Ways to Reduce Stress for Your Employees

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“Fasten your oxygen mask before assisting others” is an all-too-familiar instruction that many of us tune out when waiting for our flight to take...
hiring

Hiring Outside the Auto Industry

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Hiring outside of the auto industry is something a lot of dealerships have done in the past. As the industry moves into a more...
newscast

Creating the Best Customer Experience | 5 Ways Leaders Strengthen And...

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On today's CBT Newscast for Wednesday, May 31, 2017: Elise Kephart: Creating the Best Experience for Customers Joe sits down with leads/follow-up expert Elise Kephart as...