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marketing

Who Owns Your Marketing?

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Glenn gets this question from dealers all the time about who owns your store’s marketing.  Is it a third party, an agency, or the...
teams

How Teams Function in Dealerships

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If you want to get more out of your players (salespeople), Glenn suggests acting more like a coach than a manager.
training

Should you invest in training?

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Do you treat training like a cost or an investment?  Glenn Pasch explains why treating it like an investment impacts your bottom line in...
staff conflict

Dealing with Staff Conflict

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We have processes for everything, but does your dealership have a process when there is a conflict between your staff?  Glenn explains why writing...
Auditing Sales Process

How auditing your sales process can impact sales

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Jim Fitzpatrick invites Glenn Pasch, CEO and Partner at PCG Companies, to discuss the recent sales plateau and Glenn gives his advice for finishing...
Sales Auditing

How auditing your sales process can impact sales | 3 questions...

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On today's CBT Newscast for Thursday, July 13th, 2017: How auditing your sales process can impact sales Jim Fitzpatrick invites Glenn Pasch, CEO and Partner at...
sales team

How to get the results you want from your sales team

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Are you getting the results you want and need from your team? Are you cultivating and properly managing to get those results? CBT's Jim...
newscast

How to get the results you want from your sales team...

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On today's CBT Newscast for Monday July 10th, 2017: How to get the results you want from your sales team Are you getting the results you...
routines

Routines for Your Team

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The most successful people have routines they perform on a daily basis.  Glenn explains why this same mindset will work for your dealership team.
sales team

Stop Limiting the Performance of Your Sales Team

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In researching how people learn, and working with teams across the country, I find one of the biggest hindrances for improvement is the Performance...