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first-time

Give first-time buyers a bundle of products, just for them

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First-time buyers are sometimes a tough sell in F&I. Banks and OE captives usually have a mountain of requirements or steps needed to get...
Military Lending Act

VADA’s Don Hall Discusses the Latest Changes to the Military Lending...

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In this segment, we are pleased to welcome back Don Hall, president and CEO of VADA, or the Virginia Automobile Dealer Association, who discusses...
GAP insurance

How to Sell GAP Insurance with Less Pressure and More Trust

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There may not be a much more maligned F&I product to sell than GAP insurance. It’s the one product that buyers seem to understand...
Don Hall

How Retail Auto Needs to Change in Order to Attract Top...

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Every dealer knows there are ways in which the auto industry needs to change in order to attract talented employees, especially women. On today’s...