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Potential Buyers

Frank J. Lopes: How to call potential buyers

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Frank J. Lopes: What not to do when calling potential car buyers for the first time or following up.
Coaching Employees

What causes transparency in F&I?

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Becky Chernek and Frank J. Lopes dig deep into the phenomenon of Transparency in the F&I office and how to use it to your...

Prevent your top producers from leaving your dealership

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Joe Gumm sits down with Frank Lopes, VP of Advertising and Marketing with Forrest and Blake

F&I Today | Should The Dealer Add F&I Products To Their...

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On this week's episode of F&I Today, Becky Chernek discusses with Frank Lopes and Candice Cane should the dealer add F&I products to their...
Customize Landing Pages

Customize Landing Pages To Ensure Car Shoppers Are Glad They Clicked...

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If searches don’t take them directly to the relevant message for that make and model, they will keep looking elsewhere. BY FRANK J. LOPES How...

CBT News – August 21, 2015

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On today's show: Mark Tewart, sales expert and CBT Conference and Expo speaker, explains why it is vital to stay on top of sales...

CBT News – August 17, 2015

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On today's show: - Frank Lopes, VP of Forrest and Blake Marketing and Advertising, explains how to attract more recent grads as employees - Sales Tip of the...

CBT News – July 24, 2015

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On today's show: - Tony Dupaquier, Director of the Academy at Service Group, discusses the latest trends in F&I warranties - Frank Lopes, VP of Forrest...

CBT News – July 20, 2015

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On today's show: - Frank Lopes, Vice President of Forrest and Blake Marketing and Advertising, explains the best ways to keep customers on your site...