Tag: follow-up

When you become the leader of an organization, start a business, or take on any kind of entrepreneurial path, oftentimes you are also met...

 On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the...

Chargeback. It’s the one word that sends chills down the spine of every F&I manager (or  any salesperson for that matter). It can decimate...

The problem with follow-up is that it’s not being done correctly. Does your follow-up plan include calling previous customers every single week and thanking...

On this week's episode of the Tom Stuker Show, Tom goes over the 3-day follow-up call as well as pre/post-CSI scripts and pre/post-service scripts.

You may get a warning when a member of the corporate OEM team decides to do a walkthrough of the showroom. This scenario can...

When we first started selling cars, it’s a shame that all of us weren’t taught how to effectively follow-up with a customer who leaves...

Follow up is good, obviously.  Today though, that’s not enough.  David explains why good follow up is needed in today’s environment.

Do you follow up with your customers? Most salespeople don't even make one follow-up call. Grant Cardone explains why all the money is in...

How committed are you to your customer, especially those that don’t end up buying at your dealership?  Grant explains why 14 contacts (through phone,...