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Making the most out of your marketing strategy in today’s climate

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As low inventory and chip shortages stick around, should dealers cut back or double down in their advertising spend? On today’s show, we’re pleased...
service

CDK Global’s Kim Saylor on how car dealers can up their...

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CDK Global has recently released data that hones in on what car dealers can do to win back and keep their service customers. On...
Ferguson

Three key elements to help your car dealership adopt a service-centric...

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On today’s exclusive CBT News Power Lunch, we’re pleased to welcome Darrel Ferguson, Director of Performance Management at Xtime, a Cox Automotive brand. Ferguson begins...
service

What do techs want from a service advisor?

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When a dealership hires a service advisor, they do well to consider how this person will interact with the customers. However, it’s vital not to...
used vehicles

Cox Automotive’s Randy Kobat shares the best practices and acquisition methods...

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How can car dealerships best maintain profit in today’s environment with low new car inventory and high demand for used vehicles? Randy Kobat, Vice...
performance

This is a MUST DO list for maximum fixed ops performance

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Everyone needs a job description of their job that outlines what is expected and the actions you will need to execute to succeed in...
fixed-ops

How car dealerships can revamp their marketing strategies to increase fixed-ops...

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For weeks, virtually everyone in the automotive industry has been talking about chip shortages and how they will impact different facets of the sector...

Warranty pay service could be your next growth area

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Dealerships will agree that that the past year has caused more stress than any time since the last recession. But, the chip shortage aside,...
Don Reed

How consistent processes can increase revenue in the service department –...

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Dealers are beginning to see increased profits and revenues in their service and parts division. Today on CBT News, host Jim Fitzpatrick is joined...
service department

How to maximize employee performance in the service department – Michael...

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Has the pandemic had an impact on employee performance in the service department of automotive dealerships? Today on CBT News, Michael Roppo joins the...