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Effective Labor Rate

Why Effective Labor Rate is the KPI car dealers should keep...

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Recently we discussed the top KPIs you should monitor to ensure maximum profit in the New Year. One of the most important to consider...
service

4 expert strategies for winning the service wars

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Dealership service departments across the country are ill-equipped and ill-prepared to keep pace with surging repair demands. Tremendous growth opportunities are there for the...
service

KPIs that service departments should track and improve to start the...

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The start of a new year is a great time to take inventory of where the service department has succeeded and determine what could...

CBT automotive newscast: December 15, 2021

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 Inside Automotive: Dealer Jamaal McCoy on how to thrive in the industry amid global shortages From supply shortages to digital retailing, to an EV revolution, our...
Maoli

How will the new covid variant affect dealers today? Tom Maoli...

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On today’s show we’re diving into today’s headlines, from inventory to the latest COVID variant, omicron. What does all of this mean and how...
service

Don Reed on key strategies to help your service team get...

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Have you purchased equipment for your service team that isn’t being used? Or maybe it just isn’t being used as often as it should...
retail automotive service departments performance pro forma compensation

11 key processes every service advisor should be trained to do

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According to recent data from NADA, 2020 produced the highest net profit per retail dealership in automotive history. With record gross profit per retail...
fixed ops

Available training opportunities for fixed ops managers

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To become the leader and manager that the dealership requires, it's vital to have the right training. Working as a fixed ops manager can...

Making the most out of your marketing strategy in today’s climate

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As low inventory and chip shortages stick around, should dealers cut back or double down in their advertising spend? On today’s show, we’re pleased...
service

CDK Global’s Kim Saylor on how car dealers can up their...

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CDK Global has recently released data that hones in on what car dealers can do to win back and keep their service customers. On...