Tag: fixed ops
Tires are the new oil change!
It was 1990 and the dealership was Marvin Star Cadillac in Toronto, Canada. This was the first dealership I visited when I started my...
Don Reed on how to ignite your auto technicians’ productivity
The 2022 NADA Show has come and gone, but we're still hearing from industry experts and attendees as it was the first time many...
4 ways car dealers and fixed ops managers can amplify service...
In Good to Great, by author and business researcher Jim Collins, most top executives are successful because they have BHAG or Big Hairy Audacious Goals. Their goals...
5 ways the service and parts department can minimize losses
If you’ve ever stopped to consider how many parts are walking away from the dealership unbilled, whether through theft or due to oversight, you...
Why trust is a must for growing and retaining your customer...
No matter what business you are in, retaining and growing your customer base must be a priority in your business plan and operational culture....
Groundhog sees his shadow, but service departments should prep for Spring...
Another six weeks of winter are coming, according to the least official weather predictor in the nation. Punxsutawney Phil saw his shadow on Tuesday,...
3 areas forward-thinking car dealers should focus on for better used...
Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for...
Can service departments improve fixed ops coverage?
The average car dealership relies on fixed ops to bring in enough income to cover the operating expenses. With the latest chip shortages and...
How to utilize your dealership’s service BDC for maximum success
How do you get more people in the service drive to utilize your BDC and increase profits? Is there a solution in today’s climate?...
The importance of reducing time-on-task in your car dealership’s recon department
As auto dealerships continue to navigate the challenges of a prolonged new vehicle inventory shortage and disruptions within the supply chain, many now face...
