Tag: fixed ops
4 ways to measure your service advisors’ success
You use valuable KPIs to track the success of your service department, but how is your service advisor stacking up? As the head over...
How to boost service and fixed ops during the winter months
The winter months offer a prime opportunity for dealerships to institute revenue-generating servicing strategies and add value to customers. Additionally, the fall months provide...
Why Don Reed believes EVs could be a major revenue opportunity...
According to GreenCars.com, electric vehicles (EVs) do not need servicing for more than two dozen mechanical components found in ICE vehicles. In light of...
Goodbye to the oil change
Tires are one of the major keys to customer retention. It has taken a decade or more, but most dealers now realize this is...
The best post-pandemic practices for your service department
According to CNBC, the auto industry is one of the most affected by the COVID pandemic. Now that it’s ending and we are learning...
What does a healthy work environment look like for fixed ops?
The Bureau of Labor Statistics estimates there were 60 deaths among automotive technicians in 2019. With this information in hand, it’s more important than...
How will EVs affect your service department?
As dealers grapple with the impact that electric vehicles will have on their business, the one topic that is often glossed over is, what...
Ways to get a bump in average dollars per RO during...
Service departments have been busier across the United States this year, driven by a lack of inventory to switch out an aging vehicle for...
5 ways to create a healthy work environment in fixed operations
Some people examine healthy work environments by physical conditions. This is an important consideration within fixed ops, especially when you notice that the Bureau of...
How to enhance service department efficiency and gain more market share...
On today's Power Lunch, we'll spend some time discussing efficiencies within the dealership service department. Joining us in the studio are Jade Terreberry, Senior Director...
