Tag: fixed ops
Fixing the disconnect between dealers and fixed ops with inclusion
Chris Schaubert, the Founder of Fixed Ops Solutions, joins Inside Automotive for another discussion on service department excellence. On this episode, Schaubert and host Jim Fitzpatrick...
What will Spiffy do with its $30 million Series C funding...
Technology and services company, Spiffy, recently announced $30 Million in Series C financing which it expects will drive tremendous growth in 2023 and beyond....
How will EVs affect fixed operations revenue?
A 2017 article in Automotive News undoubtedly caused indigestion among franchised dealer executives by foretelling how EVs would cause fixed operations to drop. In...
Vehlo acquires Rapid Recon and Velocity Automotive
KNOXVILLE, Tenn., January 23, 2023 — Vehlo, a leading provider of software and financial solutions for the automotive repair industry, today announced the acquisition of...
Using video to improve transparency in your service department – Joe...
Today’s consumers are counting on their dealers to be transparent more than ever. Video is a fantastic resource to build trust due to the...
The importance of attracting fleet customers to service and parts
The sales department at your dealership knows how valuable it is to have fleet customers. After all, how much more profit is achieved when...
How to save your customers time at the dealership without compromising...
In 2019, McKinsey said, "The automotive customer experience can often feel outdated and inferior, especially for younger customers, who seem to be losing interest...
AutoNation to expand after-sale products with RepairSmith purchase
On Monday, one of the country’s largest automotive retailers, AutoNation, announced the acquisition of maintenance company RepairSmith to boost its after-sale options.
The purchase is...
How car dealers can navigate the ongoing auto tech shortage
As the year continues to progress, it’s time to do an update on the auto tech shortage in the United States. As we discussed...
4 innovative ways to grow your service department’s hours per RO
Among the top KPIs your service department should be evaluating, the hours per RO is one of the most important. After all, you don’t...
