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Small mistakes could add up to major losses in your fixed-ops...

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  Dan Hahn, Fixed-ops specialist at Automotive Development Group chats with Joe about the importance of proper protocol for the multi-point inspection in your fixed-ops...
Service Department

3 Essentials for Service Department Retail Process Success

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A top rated, highly profitable Service Department lives and dies according to how well their Retail Service Processes function. Unfortunately, great intentions, however well...
Profitable Growth

Daily Newscast: 3 things fixed ops can provide to drive profitable...

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3 things fixed ops can provide to drive profitable growth Does auto show attendance drive leads?   Try this solution for the used vehicle lifecycle.
Jim Roche

3 Things Fixed-Ops Can Provide to Drive Profitable Growth

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Jim Roche: SVP, Marketing & Managed Services Xtime

FTC makes a big move on recalled vehicles

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The public has long been wary of used cars and the claims of roadworthiness by the dealers who sell them. On Friday, the nation’s...

Do You Have a PIP?

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This Profit Plan Gets Results By: Don Reed I’m guessing you may have no idea what a PIP really is so before I get into the...

Gifting Prepaid Maintenance Marketing Promotions

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Bottom Line Benefits Drives Retention and Healthier Service Volumes By: Ryan Williams We all know that having skin in a game keeps our attention. Freebies, though...

Why Are You Still Charging Diagnostic Fees?

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Staying Competitive in the Service Drive By: David Lewis With the growing number of secondary repair shops competing for dealership customers these days it is hard...

How to create more online visibility for fixed ops

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 Auto Marketing Now with Brian Pasch On this week's episode of Auto Marketing Now, Brian talks about creating website content to give your dealership more visibility...

Improving Communication in your Fixed Op Department

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Improving Communication in your Fixed Op Department Joe Gumm interviews Kai Nielsen, Director of Strategy and Business Operations with Dealertrack.