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newscast

Car buyers want aftermarket products for longevity of vehicles | How...

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On today's CBT Newscast for Friday, August 4th, 2017: Study: car buyers want aftermarket products for longevity of vehicles It's no secret, people love to keep...
small dealers

Can Small Dealers Offer High-Quality Valet Service Too?

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Franchised or not, customer vehicle pick-up and delivery is a growing service. But can small dealers keep up with large dealer groups in convenience? The...
newscast

Where your fixed-ops focus should be right now | Subprime Blind!...

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On today's CBT Newscast for Tuesday, August 1st, 2017: Jeff Cowan: Where your fixed-ops focus should be right now No matter what technology your service drive...
fixed-ops

10 ways to grow your Service Drive

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Joe sits down with Michael Roppo, Director of Fixed-Ops with Withum, Smith & Brown. Michael and Joe go over how you can improve your...
newscast

10 ways to grow your Service Drive | Can Your Dealership...

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On today's CBT Newscast for Wednesday, July 26th, 2017: 10 ways to grow your Service Drive Joe sits down with Michael Roppo, Director of Fixed-Ops with...
Auto Technicians

How and Where to Recruit the Best Auto Technicians

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Recruiting technicians is never a hard job. The real difficulty is recruiting technicians worth your money and time. Too often in my career as...
Custom Brand Experience

How training new hires impacts your bottom line | Crafting a...

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On today's CBT Newscast for Tuesday, July 18th, 2017: How training new hires impacts your bottom line Joe sat down with Sally Whitesell, Founder/CEO of SW...
factory maintenance

Is Factory Maintenance Affecting Hours Per RO?

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With all the technical innovations now available in the modern automobile, it stands to reason there would be a corresponding effect on the maintenance...
Analysis Paralysis

Impactful ways to tap into the Hispanic market | Americans Want...

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On today's CBT Newscast for Wednesday, July 12th, 2017: Several impactful ways to tap into the Hispanic market Hispanics account for more than 20% of the...
fixed ops

15 Tips to Improve your Fixed Ops

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Joe Gumm spoke to Jody Devere, CEO of AskPatty.com, about the customer experience in your service drive as well as what inspired her to write "15 Ways to Communicate Better...