Tag: fixed ops
Are good employees being trained properly? | Selling on the Service...
On today's CBT Newscast for Wednesday, September 6th, 2017:
Are good employees being trained properly on selling great products?
Steve Richards, who is speaking at the...
Why signing bonuses are not enough for keeping service employees |...
On today's CBT Newscast for Tuesday, September 5th, 2017:
Why signing bonuses are not enough for keeping service employees
Sometimes dealers have pain points. Sometimes dealers...
Technician Compensation Plans – What’s Best for Your Shop?
Technicians have a difficult job. Every tool, every chemical, and every car they touch in a normal day can be a threat to their...
Speaker and Author Rob Shallenberger on engaging your employees | Driving...
On today's CBT Newscast for Monday, September 4th, 2017:
Speaker and Author Rob Shallenberger on engaging your employees
Did you know that on average, 2 out...
Scarpelli: Monetary relief from NADA is on its way to Texas...
On today's CBT Newscast for Thursday, August 31st, 2017:
Scarpelli: Monetary relief from NADA is on its way to Texas
NADA Chairman Mark Scarpelli talks to...
Jeff Cowan: Where your fixed-ops focus should be right now
No matter what technology your service drive uses, nothing can replace a human experience. According to Jeff Cowan, President of ProTalk and a speaker...
Investing in your Technicians with Training
An Investment in Your Technicians is an Investment in Your Business
If you took the advice in my previous article about hiring young, new talent,...
Spot Check Processes in the Service Drive Benefit Everyone
Everyday customers come into your Service Drive, we perform routine maintenance for them and/or repair their cars. We may get them in and out...
Fixing Fixed Operations: Here’s a Growth Revenue Optimization Plan
Fixed and Variable operations are located under the same roof! Yet, they are often worlds apart. It is time to bridge those two worlds...
Millennials, Mobile, and Marketing | Fixing Fixed Operations | Secrets you...
On today's CBT Newscast for Monday, August 7th, 2017:
Millennials, Mobile, and Marketing
When it comes to the "Three M's," the auto retail future certainly looks...
