Tag: fixed ops

Since the dawn of the car business, dealerships have been focused primarily on selling cars. Fixed ops has often been an afterthought. Ironically, fixed...

I was introduced to a new term recently, “aftersales.” After 40+ years in the automotive business I was unfamiliar with the word. Aftersales refers...

Over the last three years, dealerships have had to rely on service to bring in more profit than ever. And service advisors play a...

The service department has always proven to be a major driver of profitability for dealers of every size. Even so, current market dynamics are increasingly...

Imagine walking onto your showroom floor first thing in the morning. The familiar hum of traditional internal combustion engine vehicles buzzes in the background. But...

It is important to partner with the right vendors, especially when it comes to entrusting your dealership's fixed operations to a business development company...

On this episode of Inside Automotive, host Jim Fitzpatrick is once again joined by Alan Haig, founder of Haig Partners, to discuss further developments...

Ford is issuing two separate recalls for roughly 1.5 million vehicles, citing windshield wiper and brake hose defects. The first and largest of the two...

Unless you’ve hit the technician lottery, chances are your dealership is among the thousands of automotive businesses suffering through a shortage of qualified service...

If your clients aren’t happy with your services, you won’t be able to keep up with the other Key Performance Indicators (KPIs) that are...