Dealers' #1 source for auto industry news, content, coaching & analysis
Home Tags Fixed ops

Tag: fixed ops

newscast

The profit you’re missing if you overlook Winter maintenance | Why...

0
  On today's CBT Newscast for Monday, January 29th, 2018: Becky Nixon: The profit you’re missing if you overlook Winter maintenance Say the low today in Atlanta...
service department

Improving Your Customer’s Experience in the Service Drive

1
Your service department is a lot like a Doctor’s office. Most of the people that come in would rather be somewhere else. A customer...
customers

Total Customer Connect’s OJ Laos: Tracking Service Repair Orders Online

0
  When customers drop off their cars at your dealership for service, they often feel as if their leaving one of their children with you....
service

How to drive profitable growth in the service bay

0
  Right now, there are more than 250 million gasoline engines on the road. Over the next 10 years, another 80 to 100 million will...
ebay

Keys to Success for Selling Parts on eBay

4
The demand for auto parts on eBay is through the roof. eBay has devoted an entire website to selling auto parts called eBay Motors....
dispatching

Strategic Dispatching

0
Dispatching is one of the most critical processes in our dealership service departments today.  Since throughput is the key to profitability, dispatching is not...
service drive value

Help Your Customers See the Value in Your Service Drive

0
If you happen to be someone who grew up in the days when grocery stores gave S&H Green Stamps, Plaid Stamps or Top Value...
service advisor

Proper Training Processes for a New Service Advisor

0
The service department front line is a pivotal position in the dealership. Staff there have the ability to create loyal customers or repel your...
service drive

How to Entice More Service Drive Customers with Targeted Messages

0
You can make money with coupons with the right customer messaging and targeted marketing. It is easier to learn than it sounds. if you...
coupon promotions

Should We Use Coupon Promotions in the Service Drive?

0
In a general sense coupons are a great way to boost sales and generate buzz around a particular product or service. A successful coupon...