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BDC

How to Build a Successful Service BDC Model and Increase Sales...

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With almost all car shopping done in the virtual space, dealers are seeing an increased value in their BDC. With this success, it looks...
service technician

Are You Prepared for the Approaching Service Technician Shortage?

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The automotive industry is running toward a problematic shortage. According to information from the US Bureau of Labor Statistics, by 2026, the automotive repair...
one-line ROs

One-Line ROs

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A few Fridays ago at the dealership I was visiting, we had a meeting and discussed some important metrics surrounding increasing sales. The topic...
service technician

NADA Sets Out to Develop Next Generation of Dealership and Diesel...

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It’s a simple matter of math. Every year, approximately 76,000 service technician jobs open up in the auto industry as workers retire and new...
repair

Consistent Repair Updates Make for a Better Customer Experience

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Generally speaking, customers don’t like visiting an auto repair facility. At best it means taking time out of a busy day for routine maintenance,...
subscription

How Subscription Services Can Create More Predictable Revenue Streams for Your...

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The buzz surrounding car subscription services in 2018 has continued full speed ahead into 2019. With more millennials looking for alternative vehicle ownership options,...
selling

Selling in the Service Drive

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On this week's episode of Straight Talk, David Lewis tells you how you can sell more vehicles by selling to customers who dropped off...
customer-centric

How to Become More Customer Centric at Your Dealership – Jim...

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The quality of your customer’s overall experience in the service department can have lasting consequences on your dealership; good or bad. In anticipation for...
service drive

Help Your Fixed-Ops Department Finish Out the Year Strong – Almog...

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An efficient and well-run service drive is the heart and soul of any dealership. In many ways, it is the most heavily visited department...
budgeting

In 2019, Show Budgeting Solutions to Sell More Retention Product

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The median household income in the U.S. is $57,617, according to 2016 U.S. Department of Commerce data. The median references the income level that...