Tag: fixed ops
Eliminating Fixed-Ops Obstacles
On today's episode of the Weekly Tune-Up, Becky Nixon talks about the #1 selling obstacle in fixed-ops that service advisors face when talking to...
The Value of Making a Service Appointment
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the value of making a service appointment...
Generate More Fixed Ops Revenue Using John Fairchild’s 5 Step TO...
Generate More Fixed Ops Revenue Using John Fairchild's 5 Step TO Strategy
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Thanks so much, John, for joining us.
John Fairchild: Yes, sir!
Jim...
Three Ways Automotive Service Centers Can Improve their Trustworthiness
Automotive service centers often get a bad rap for being dishonest or overcharging. This type of misconception about a business can be detrimental. Often,...
How Service Centers Can Prepare for Electric Vehicles
Automotive service centers have to stay on the cutting edge of automotive technology. An advancement the industry has been keeping an eye on in...
How to Properly Handle Inbound Service Calls for Greater Profitability
After all the technological advancements with handling internet leads, the auto industry is still far from perfect when it comes to handling inbound phone...
How Customer Perception Can Impact Your Service Department
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about customer perception and how it impacts the...
How to Build an Effective Digital Marketing Strategy for Your Fixed-Ops...
To ensure a steady flow of fixed-ops dollars, your dealership’s marketing and advertising strategies have to grow and adapt to consumer trends. Here to...
The Best Way to Pay Your Service Technicians
Employee wages are one of the biggest expense of any dealership. This is especially true in the service department. Attracting quality talent and paying...
The Importance of Having Return Customers in the Service Drive –...
According to Cox Automotive’s latest study, Opportunities to Build Customer Loyalty, an estimated 70 percent of consumers who purchased or leased from a dealer...