Tag: fixed ops
Current Trends and Challenges in Fixed-Ops
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions....
How Paragon Honda Successfully Transitioned to a New Recon Process –...
In this segment, we're pleased to introduce Gage Hathcock of ReconVelocity and Rob Patel, Auto Remarketing Specialist at Paragon Honda. Jim, Rob, and Gage...
The Power of 4DX in the Service Department!
Working with Service Departments has allowed me to be exposed to many different strategies, techniques, processes as well as the latest technologies, software and...
Why Are Service Departments Still Not Texting?
Technology has become so advanced. Most technology is designed to improve communication and make us more efficient, but technology is really just a means...
Building A Vibrant Service Department
Creating an environment where customers feel relaxed and well cared for can be a tough thing to achieve with the many pressures being felt...
Are You Meeting Your VSC Objectives?
I constantly get calls asking about the average service contract penetration in the United States. While it makes sense to measure your production against...
The Power of Strong Fixed-Ops Business Footings and Foundations
In today’s highly competitive service retail business market, every service type business is a commodity that can most likely be found in a similar...
The Knowledge, Attitude, Skills & Habits of A Professional Service Advisor
It’s important for them to always be on top of their game. Here are some K.A.S.H. (Knowledge, Attitude, Skills & Habitual) tips on how...
Planning Is Good, Actions Are Better: How to Increase Profits and...
Remember our 2018 New Year Resolution on how make your dealership more profitable by increasing customer satisfaction and creating more profit retention while lowing...
Is Factory Maintenance Effecting Hours Per RO?
With all the technical innovations now available in the modern automobile, it stands to reason there would be a corresponding effect on the maintenance...
