Tag: fixed ops

In week #1 of DealerPRO Training's Fixed-ops Management and Leadership online forum, Dealer Development Manager Kristin Williams, along with dealers and fixed-ops professionals, tackled...

On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is once again joined by guest host Michael Roppo, President of Automotive Management Resources....

Amid flattening auto sales, many dealerships are turning to their back-end operations to future-proof their businesses. It is likely that the recent outbreak of...

Today on CBTNews.com - Monday, March 23rd, 2020: How the Coronavirus Outbreak is Affecting Wholesale Business and the Used-Car Market – Jonathan Banks, J.D. Power With...

When a customer arrives for a service appointment, the check-in process is expected to be smooth, fast, and painless. Having already set an appointment,...

Today on CBTNews.com - Tuesday, March 17th, 2020: Taking Your Dealership’s Top Performers to the Next Level – Jonathan Dawson & Frank Crinite On today’s show,...

On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive...

Setting and enforcing a new standard in your dealership at the very beginning of the year is the easiest way to ensure that you...

Today on CBTNews.com - Wednesday, March 11th, 2020: 8 Habits That Every Service Manager Should Adopt in Order to Be Successful - Michael Roppo Setting and...

On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive...