Tag: fixed ops
Re-Adjusting Service Department Goals During the Pandemic – Daniel Korte, Serra...
Many service directors are faced with the difficult task of eliminating positions as the pandemic continues, but one service director has been able to...
Five Marketing Strategies to Increase Service Department Sales
According to the National Automobiles Dealers Association, almost 50 percent of a dealer's gross profits are generated by the service department. For many dealerships,...
Dealer Forward – Silver Linings: Dealer Roundtable of Marketing, Fixed Operations,...
Welcome to another episode of Dealer Forward. Today’s panel discussion covers the Cox Automotive Marketing, Fixed Ops, and Sales Dealer Playbooks, and examines real...
Service Director Manny Escalon on Customer Retention During the Pandemic
Dealership service departments around the nation are adjusting to the ‘new normal’ in a post COVID-19 world. But what exactly does this mean? We...
4 Disciplines that Create a Standard of Accountability in the Service...
In almost every state across the U.S., dealership service departments were considered essential services and allowed to remain open throughout the COVDID-19 pandemic. With...
Bill Springer on What Consumers Value Most in the Service Department
DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President...
Is Cost or Affordability the Reason for Declined Service Repairs?
According to NADA Data 2019, revenue in dealership service departments is steadily growing statistic. Between 2013 and 2019, dealerships’ total service and parts sales...
CBT Automotive Newscast: August 10, 2020
Today's Featured Interview:
CBT News Market Update: Jonathan Banks, J.D. Power & Len Short, LotLinx
Looking at the SAAR for July, auto retail came in at...
CBT Automotive Newscast: August 5, 2020
Today's Featured Interview:
Vince Sheehy Celebrates Sheehy Auto's Sales and Charitable Initiatives
There are countless lessons to learn during the COVID-19 pandemic. Dealers are learning more...
Hankook Report Finds Car Owners Neglecting Service During COVID-19
A press release from tire manufacturer Hankook reveals that many car owners are foregoing routine maintenance and servicing on their vehicles, even months into...
