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service

Service department retention may start with the facility

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According to NADA research, 76% of car buyers purchase a vehicle from the dealership that performs their regular maintenance. Yet despite nearly 100% of...
ReconVelocity

Increase dealership sales by eliminating time-consuming recon tasks – Gage and...

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Today on CBT News, we’re happy to welcome back Hugh Hathcock, Owner of ReconVelocity, and Gage Hathcock, Partner at ReconVelocity. COVID-19 has brought a...
seasonal

How to leverage seasonal service appointments to drive better business

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The coronavirus pandemic has changed many Americans’ schedules and habits, and for vehicle owners, one of the main impacts has been a significant change...
ReconVelocity

ReconVelocity EVP Kalah McCoy discusses why recon software is essential for...

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After the start of the COVID-19 pandemic, the used-car market took off. This has created a challenge for dealers looking to get vehicles through...
dealer

7 ways to increase your dealership website’s local organic search optimization

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In this episode of Auto Marketing Now, host Brian Pasch discusses search engine optimization and the problems that he often finds while auditing dealership...
retail automotive service departments performance pro forma compensation

How to become a better fixed-operations manager in your dealership

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Welcome to the first episode of Service Drive with Don Reed, a monthly CBT News series focused on automotive fixed-operations. Hosted by the celebrated...
marketing

Benefits of effective seasonal fixed ops marketing

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For dealerships, January through March new and used car sales are usually at the lowest levels of the year - pandemic shutdowns notwithstanding. This...
dealership

CBT automotive newscast: September 21, 2020

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Today’s Featured Interview: CBT News Market Update: Doug Wilson, Wilson Auto Group & Mark Conner, LotLinx Welcome to another edition of the CBT News Market Update....

CBT automotive newscast: September 15, 2020

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Today’s Featured Interview: Sonic Automotive's EchoPark brand continues to grow despite industry setbacks - Jeff Dyke Sonic Automotive opened its newest preowned EchoPark brand store in...
Jeff Cowan

Capitalizing on the rise in consumer demand for service – Jeff...

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If dealers are not having record-breaking months in their service departments at this moment in time, then they are doing something wrong. While industry...