Tag: fixed operations
Why booking the first service visit is key for customer retention
With new vehicle inventory still hard to obtain and used car prices significantly higher than just a year ago, it’s to be expected that...
Should your service department consider using automated vehicle inspections?
The automotive industry is evolving rapidly, and with that comes changes in how dealerships operate. In particular, automated vehicle inspections are changing the game...
Commit to Success: Don’t settle for an average career in retail...
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Far too often in the retail automotive industry, dealer principals, general...
3 C’s to effectively manage and motivate your auto technicians
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Most car dealers and fixed operations managers are familiar with the...
The value fixed operations training can bring to your car dealership
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. One of Reed's fixed operations specialists from DealerPRO Training recently spent...
Is it time for a fixed ops refresh? Here are 3...
We’ve heard from many car dealers around the country who continue to face challenges like managing inventory and retaining staff. Today on Inside Automotive,...
Don’t let band-aid solutions compromise your CSI – Jennifer Suzuki |...
Today on Inside Automotive, we discuss client retention in the service department with Jennifer Suzuki, President of eDealer Solutions and acclaimed sales trainer. Jennifer focuses on...
Pothole season: an opportunity for service departments to connect with car...
For around 50% of American drivers, winter weather gives way to a sloppy spring season. The timing of the freeze-thaw cycle correlates with another...
3 tips to help drivers avoid cold weather mishaps
With the majority of U.S. consumers back on the road driving every day, unexpected weather changes and frigid temperatures offer an opportunity to provide...
Why car dealers are investing in AI technology for business growth...
Artificial Intelligence, or AI, is changing the way many in the industry navigate retail automotive, and dealers are seeing the benefits. According to a...
