Tag: fixed operations
Numa’s 2024 insights reveal $1.17M in lost revenue from missed service...
Numa, an AI-driven platform reshaping the future of auto dealerships, has released its 2024 insights, shedding light on significant missed opportunities linked to high...
How dealerships can safeguard operations amid rising cyberattacks – Brad Holton
As cyberattacks against the automotive industry intensify, dealerships face increasing pressure to fortify their digital defenses. In this episode of Driving Solutions, Brad Holton,...
Streamlining warranty repairs: how dealerships can improve the process for customers
A smooth, efficient warranty repair process benefits your customers and enhances your dealership's reputation and bottom line. However, frustration due to delays, communication gaps,...
Service department analysis paralysis. how to make a decision and move...
Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and...
Mobile service startups transform car service, capturing dealership attention
A wave of innovative startups is challenging the status quo by offering mobile repairs and maintenance for cars just about anywhere. These disruptors have...
Building rapport: the art of systematic and proactive communication for dealership...
In the WHIRLWIND environment of an automotive dealership service center, service advisors play a pivotal role in fostering positive relationships with customers. OR DO...
How to manage high-performing, but toxic employees in fixed operations
In the dynamic world of automotive dealership fixed operations, the pursuit of excellence is paramount. Dealerships rely on a dedicated team of technicians, service...
How dealerships can win the talent war in fixed operations
In an industry as challenging and complex as fixed operations, attracting and retaining top-tier talent is not just a goal—it's a necessity. The landscape...
Beyond the manual: why additional preventative maintenance is key for longevity...
If you google the average age of a car on the road in America today you will find it's an astounding 12.5 years and...
Going beyond: how to overcome the challenges facing your dealership today
Automotive retail is and always has been a complex business. Selling a car is one of the most complicated transactions out there, increasingly so...