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process

How Your Process Can Make or Break You

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  On this week's episode of F&I Today, Becky Chernek discusses how your process can either make or break you and how you can sell more...
training

Implementing New Practices Learned in Training

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When you send your F&I Manager to school, you hope that they come back with some knew information that could help the dealership. Becky...
visuals

How Visuals Can Increase Sales in Your Dealership

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On this week's episode of F&I Today, Becky Chernek goes over the importance of visuals in your presentation and how you can use video,...
credit interview

The Credit Interview

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On this week's edition of F&I Today, Becky Chernek discusses the importance of an effective credit interview, how it differs from a customer interview,...
F&I trends

Current F&I Trends from NADA Show 2019

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On this week's episode of F&I Today, Becky Chernek sits down with Frank Lopes, Vice President at FB Digital, at NADA Show 2019. Becky...
attitude

The Importance of a Winning Attitude

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On this week's episode of F&I Today, Becky Chernek discusses the importance of a winning attitude and how your attitude can make you or...
menu selling

Proven Menu Selling Techniques

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 On today's episode of F&I Today, Becky Chernek discusses how over-complicated menu selling can be detrimental to your success, and how being consistent and...
digital menus

Digital Menus & docuPADs

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On this week's episode of F&I Today, Becky Chernek gives her thoughts on digital menus, docuPADs, and how utilizing them properly could help enhance...
menus

Let’s Talk About Menus

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When was the last time you actually looked at your menu? On today's episode of F&I Today, Becky Chernek explains the importance of inspecting...
customer

Meeting the Customer on Their Terms

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  On this week's episode of F&I Today, Becky Chernek talks about how meeting the customer on their terms can improve your interview process and...