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customer

Pinpointing Why the Customer Is Saying No

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On this week's episode of F&I Today, Becky Chernek talks about what to do when a customer wants to stick to the base payment...
personal information

Protecting Your Customers’ Personal Information

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 When was the last time you checked your safeguard procedures? On today's episode of F&I Today, Becky Chernek talks about protecting your customers' personal...
product offerings

Examining Your F&I Product Offerings

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On this week's episode of F&I Today, Becky Chernek explains why you should take a closer look at your product offerings so you can...
F&I specialist

The Importance of an F&I Specialist

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Nowadays, some sales managers are submitting deals to the bank directly, assuming that all they're doing is streamlining the process. On this week's episode...
dream team

The Importance of a Dream Team Concept

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 On today's episode of F&I Today, Becky Chernek discusses the importance of a Dream Team concept between sales and F&I as well as how you...
tension

Removing Tension Between Dealers and Buyers

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On this week's episode of F&I Today, Becky Chernek talks to Michael Jarman, Co-Founder and CEO of TurboPass. Becky and Mike talk about how...
registering your vehicle

Special Guest Kim Skaggs Discusses How to Reduce Mistakes When Registering...

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On this week's episode of F&I Today, host Becky Chernek is joined by special guest Kim Skaggs, CEO of 50 State DMV. They discuss...
digital retailing

Subaru Dealer Adam Arens on How Digital Retailing Can Help the...

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On this week's episode of F&I Today, Becky Chernek once again sits down with Adam Arens, Owner and President of Patriot Subaru. The two...
Adam Arens

Subaru Dealer Adam Arens on Training Your Salespeople in More Than...

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On this week's episode of F&I Today, Becky Chernek invites Adam Arens to talk about why training your salespeople in more areas than just...
growth

Your Growth is Your Responsibility

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On this week's episode of F&I Today, Becky Chernek invites Christopher Vester, COO at Hubert Vester Auto Group, to talk about personal growth, differentiating...