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story

Selling Your Customer’s Story to the Bank

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Some dealerships like to cut corners in order to get a customer approved by the lender. On this week's episode of F&I Today, Becky...
F&I

Are You Presenting Your Menu the Right Way?

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On this week's episode of F&I Today, industry expert Becky Chernek explains how consistent product pricing and offering your full F&I menu to all...
culture

How Your Culture Drives Performance

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 On this week's episode of F&I Today, Becky Chernek talks about establishing a culture that defines who you are, spiffing salespeople on product sales,...
F&I manager

Is Your F&I Manager on Social Media?

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 On this week's episode of F&I Today, Becky Chernek explains why the F&I manager at your dealership should be active on social media and...

What Does Digital Retailing Have To Do With F&I?

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On this week's episode of F&I Today, Becky Chernek talks about digital retailing and what it has to do with F&I. Why should you...
pvr earnings

How Can You Maximize PVR Earnings?

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On this week's episode of F&I Today, Becky Chernek talks about the most recent PVR earnings, how AutoNation is maintaining a PVR of $1,900,...
F&I

Which F&I Products Should You Sell Online?

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 On this week's episode of F&I Today, Becky Chernek explains why making all of your F&I products available online may not increase profits, and...
online sales

Ensuring Your Dealership Work-Flow is Aligned with Your Online Sales Strategies

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On this week’s episode of F&I Today, Becky Chernek of Chernek Consulting, discusses the ways in which large online retailers have changed the way customers shop. VIDEO...
Becky Chernek

Help Your F&I Office Perform Consistently with These Key Strategies

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On this week's episode of F&I Today, Becky Chernek, President of Chernek Consulting, discusses the importance of performing well in the dealership on a...
tesla

How to Inspire Consumer Enthusiasm and Give Customers the Buying Experience...

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On this week's episode of F&I Today, Becky Chernek of Chernek Consulting, discusses how industry disruptors like Tesla and Carvana are re-shaping customer expectations...