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F&I

Tackling the biggest issues facing the F&I office today with Jason...

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What should your car dealership be doing in this new year to ensure profitability in the F&I department? On this episode of F&I Today,...

Scott Gunnell, Group Vice President of JM&A Group, on the impact...

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On the latest edition of F&I Today, host Jim Fitzpatrick is joined by Scott Gunnell, Group Vice President of JM&A Group. Gunnell is an...
Lloyd Trushel

How to engage more effectively with consumers and build trust during...

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In the latest episode of F&I Today, Lloyd Trushel joins Jim Fitzpatrick to discuss the latest F&I trends across the industry. Trushel is an...
customer interview

Conducting customer interviews online to discuss F&I options

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It’s time to face a new reality. Offsite deliveries aren’t going anywhere anytime soon. COVID-19 has forever changed the way car dealers do business,...
service contract sales

Mastering Your Vehicle Service Contract Sales

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Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...
f&i managers

The Characteristics that Define Truly Successful F&I Managers

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Is there a reason why some F&I managers outperform by earning nearly double per car than what others do? Is it just the luck...
TikTok

What Do Dealerships and Bank Conversions Have to Do With TikTok?

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Recently, a video by TikTok user Molly Baxter shared a shady business practice perpetrated by a few F&I managers that received thousands of views....
online car buying experience

Creating a Frictionless Online Car Buying Experience

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There is still a lot unknown about how the Coronavirus will continue to affect American lives, industries, and consumerism. However, dealers can assume that...
customer

Contacting the Customer After the Sale

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 On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the...
F&I products

Why Salespeople Should Know Your F&I Products

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On this week's episode of F&I Today, Becky Chernek talks to Justin Jarek, General Sales Manager at Boniface-Hiers Chevrolet in Melbourne, Florida. Becky and...