Tag: F&I staff
Great Resignation? Gray Tsunami? How F&I can better prepare for turnover...
The pandemic has ushered in a shift in workers looking for better pay, conditions, and work-from-home opportunities. Some have left traditional jobs to strike...
A Few Simple Mental Health Tips to Help F&I Staff Coming...
Returning to work in this country has taken on an entirely new meaning. Millions have been out of work since mid-March due to COVID-19...
Should Your F&I Managers Brand Themselves? The Case For and Against
You can hardly go one day without seeing something online about the importance of ‘branding’ yourself. We live in the ‘influencer culture’ and it...
What the Baby Boomer Buyer Expects from F&I
There have been many articles on how to sell to Gen Z or the Millennials in F&I but it’s just as important to know...
3 Simple Ways to Inspire Your F&I Staff
For as long as there have been ‘sales’ teams’, there has always been a fundamental problem of exactly HOW to motivate, excite, or inspire...
3 Reasons It’s Still Ok to Call Your F&I Staff ‘Managers’
Titles.
Do they matter and if so, do they matter to the person who has the title or the person interacting with them?
In dealerships, as...
How to Reduce Chargebacks in F&I – 3 Simple Strategies Can...
Chargeback. It’s the one word that sends chills down the spine of every F&I manager (or any salesperson for that matter). It can decimate...
Should Your F&I Staff Sell Product One-at-a-Time or in Packages?
When we are being sold a variety of products or services, do we as consumer like to hear about them one at a time...
